Shipping Policy
What You Need to Know
We at Fragrances by Lex pride ourselves on delivering your favorite scents to your doorstep with ease. Our shipping methods are reliable, and we ensure that the packaging is secure to avoid any damage during transit. We offer free shipping for orders above $100 and charge a nominal fee for orders below that amount. Our team works tirelessly to ensure that your order is dispatched within 24 hours of placing it, and you can expect your delivery to arrive within 3-5 business days. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us.
Returns and Refunds
Everything You Need to Know
At Fragrances by Lex, our customers' satisfaction is our top priority, and we want you to be completely happy with your purchase. If, for any reason, you are not satisfied with your order, we offer a hassle-free return and exchange policy. You can return or exchange your product within 14 days of receiving it, provided that it is unused and in its original packaging. We will issue a refund or send a replacement product, depending on your preference. Please note that we do not cover the shipping costs for returns or exchanges. If you have any questions or concerns regarding our return and exchange policy, please don't hesitate to contact us.
Warranty Disclaimer
About Our Policy
Fragrances by Lex, including our flagship product L. Rouge, is provided "as is" without any representations or warranties, express or implied. We make no representations or warranties in relation to the completeness, accuracy, reliability, suitability, or availability of the information, products, or related graphics contained on our website.
To the fullest extent permitted by applicable law, Fragrances by Lex disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website or its products will be constantly available, uninterrupted, secure, or error-free, or that defects will be corrected.
While we strive to present accurate and up-to-date information, Fragrances by Lex makes no warranties about the accuracy, reliability, completeness, or timeliness of the content on the website. Any reliance you place on such information is strictly at your own risk.
In no event will Fragrances by Lex be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use or inability to use our products, even if advised of the possibility of such damages.
This Warranty Disclaimer is subject to change without notice, and by using Fragrances by Lex's website and products, you agree to be bound by the latest version of this disclaimer.
Privacy at Fragrances by Lex
All About Information Security
Effective Date: November 2023
Fragrances by Lex is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website.
1. Information Collection:
We may collect personal information, including but not limited to names, contact details, and purchase history, when voluntarily provided by users through forms, purchases, or interactions on our site.
2. Use of Information:
Personal information is collected for order processing, communication, and to enhance your experience with Lex Fragrances. We may use your information for marketing purposes, but you can opt-out at any time.
3. Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to outside parties. Trusted third parties may assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
4. Security Measures:
Lex Fragrances employs industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.
5. Cookies:
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features on our site.
6. Third-Party Links:
Our website may contain links to third-party sites. These sites have their privacy policies, and we have no responsibility or liability for their content or activities.
7. Children's Privacy:
Fragrances by Lex does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with information, please contact us.
8. Changes to Privacy Policy:
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
9. Your Consent:
By using our website, you consent to the terms of this Privacy Policy.
Thank you for trusting Fragrances by Lex with your personal information.